A Smart Flexible Energy System. A Call for Evidence. JRC Response.

The Department of Business, Energy & Industrial Strategy (BEIS), the Office of Gas and Electricity Markets (Ofgem), and the Office of Communications (Ofcom) have differing interpretations of policies and responsibilities with regards to businesses, citizens, and consumers. Under the Communications Act, Ofcom interprets the obligation to serve the interests of 'consumer / citizens' as according higher priority to direct consumer-facing services - mobile data and broadcasting - than communications directly related to delivering cost effective and reliable essential services for the consumer / citizen.